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Village Vision News

Customers given more time to pay bills

Thursday, February 17, 2011

Thanks to a change in the payment schedule, Forsyth residents now have additional time to pay their water/sewer bills. Effective this month, both residential and commercial accounts are due on the 20th of each month.

In addition to simplifying the billing process for Village staff, “...an added bonus is that it will allow most customers additional time in which to pay their bills before incurring late fees,” said Village Administrator Heather Kimmons.

Formerly, residential account payments were mailed on the first of each month and due on the 10th of that same month. As a result, many residents complained to Village Hall about the short turn-around time and asked to have the late payment penalty removed.

Under the new schedule, bills will continue to be sent out on the first of each month with penalties assessed on the 21st and shut-offs completed on the 30th.

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